Skip to content

TERMS & CONDITIONS

General

Welcome to burgundyassemblage.com (the “Website”) is owned, operated and distributed by Burgundy Assemblage, LLC, a New York limited liability company (“Burgundy Assemblage”). By accessing any part of the Website, you are agreeing to the terms and conditions described below ("Terms") AND THE TERMS AND CONDITIONS OF THE BURGUNDY ASSEMBLAGE PRIVACY POLICY (“POLICIES”). If you do not agree to any of these terms, YOU SHOULD not use the Website. These Terms of Use ("TERMS') apply to all users, including both users who are simply viewing the Website and users who are purchasing goods through the Website.

TRANSACTIONS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

RIGHT TO CHANGE THE SITE

You acknowledge that Burgundy Assemblage may terminate your account, remove any data or content that you have provided and/or disable your access to the Website, in whole or part, at any time for any reason or no reason, with or without notice and with no liability of any kind. In addition, Burgundy Assemblage may modify or remove any service or functionality included in the Website at any time, with or without notice and with no liability of any kind.

CONTENT

COPYRIGHT AND TRADEMARKS

"Burgundy Assemblage" and other marks, graphics, typefaces, trade names and logos appearing on the Site are trademarks or trade dress of Burgundy Assemblage, LLC. All other trademarks appearing on the Site are the property of their respective owners, including, in some instances, us. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent in each instance. Patents used in connection with the Site are the property of their respective owners, which may include us. The Site contains copyrighted material, including, without limitation, text, software, photos, audio and video clips, graphics, illustrations, images, logos, and music and sound (collectively, the "Content"). This Site is protected by copyright as a collective work, pursuant to U.S. copyright laws, international conventions, and other copyright laws. Burgundy Assemblage, LLC. and third party content providers also own copyrights in the content original to it.

The Site and the Content are intended solely for personal, non-commercial use. You may download or copy the Content and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Content or the Site. Unless otherwise specified, the Site and the Content are intended to promote Burgundy Assemblage, LLC.'s products and services available in the United States.

COPYRIGHT COMPLAINTS

Burgundy Assemblage respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Burgundy Assemblage copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Burgundy Assemblage that your copyrighted material has been infringed.

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
2. A description of the copyrighted work that you claim has been infringed upon;
3. A description of where the material that you claim is infringing is located on the site; Your address, telephone number, and e-mail address;
4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
5. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Burgundy Assemblage Copyright Agent for notice of claims of copyright infringement on the Websites can be reached as follows:
Burgundy Assemblage LLC
Legal Department Copyright Agent
P.O. Box 2427, New York, NY 10021 USA
concierge@burgundyassemblage.com

LINKS TO OTHER SITES

Burgundyassemblage.com may contain links to other web sites operated by other parties. BA does not endorse or assume any responsibility for these web sites. We have no control over, or responsibility for, their content, information or activities.

PRODUCT AND PRICING INFORMATION

Burgundyassemblage.com has made every effort to display our merchandise and their colors as accurately as possible, however the displayed colors of the products will depend upon the monitor in use and burgundyassemblage.com cannot guarantee that the users monitor will accurately portray the actual colors of the products. Products displayed may be out of stock or discontinued. The prices displayed at the Website are quoted in U.S. Dollars. burgundyassemblage.com reserves the right to change prices as any time and is not responsible for typographical errors regarding price or any other matter.

DISCLAIMERS

This Web site may contain typographical errors or inaccuracies and may not be complete or current. Burgundy assemblage therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information.

SUBMISSIONS

Content submitted by users of the Web Site for public view is referred to in these Terms of Use "terms" as “Submissions.” You shall be solely responsible for your own Submissions and the consequences of posting or publishing them. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to your Submissions (and all content included therein), including the right to authorize Burgundy Assemblage to use the User Submissions "submissions" in the manner contemplated by the Web Site and these Terms of Use "terms". You retain all of your ownership rights in your Submissions. However, by submitting the User Submissions, you hereby grant Burgundy Assemblage an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, sub licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the Submissions in any media formats now or hereafter created and through any media channels now or hereafter created. You also hereby grant each user of the Website a non-exclusive license to access your User Submissions "Submissions" through the Website, and to use, reproduce, distribute, prepare derivative works of, display and perform such Submissions as permitted through the functionality of the Web Site and under these Terms.

TERMINATION

These terms are effective unless and until terminated by either you or Burgundy Assemblage, LLC. You may terminate this Agreement at any time. Burgundy Assemblage, LLC, also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

 

Last updated February 02, 2022

FREQUENTLY ASKED QUESTIONS

If you can’t find the answer to the question you’re looking for on
this page, you’re able to contact the Customer Service team directly at concierge@burgundyassemblage.com

As soon as our team have dispatched your order from our warehouse, you’ll be emailed a tracking number for your delivery.

Most major credit cards (Visa, MasterCard, American Express) PayPal, Apple & Google Pay

Please note that because of Covid-19 situation we reverted our shipping locations. instead of shipping from NYC, we ship from Shanghai and Taipei studios. So if you have a shipping address that is outside of the those locations the import duties and taxes may be applied by your local authority.

You can contact us at concierge@burgundyassemblage.com to check if changes can still be made to your order. This is possible only if the package is still in our hands. If the package has been picked up, it is not possible to make any changes.

Orders with a total value above 250 USD will be shipped free. If your order value is less than this amount, the shipping cost will be calculated at checkout. Please note that free shipping doesn't apply to sale items, special editions, collaboration and preorder products. For more information, please refer to our shipping page

We ship from multiple locations. NYC, Shanghai & Taipei. depends on the order origin and the availability of the products. For this reason, orders with multiple items may be “split,” i.e., shipped from more than one location. In this instance, your shipment confirmation e-mail will contain two tracking numbers.

From time to time, we offer free shipping promotions. To receive email updates about our upcoming promotions, sign up to our mailing list. Please note that free shipping will be applied to your order on the payment page.

In this case. Please don't hesitate to contact us immediately and we will assist you in updating the address.

We want you to love your product. If for some reason you don't love it, don't worry, most items may be returned within 30 days of receipt. Please make sure your items are returned new, unused and with all Burgundy Assemblage tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer. Please note that the original shipping fees are not refundable. Questions? Drop us an email at concierge@burgundyassemblage.com . For more information, please visit the returns page of the website.

Please visit the returns page of the website for full instructions on
how to return a product.

In order to serve you most efficiently, we do not offer merchandise exchanges. We recommend that you simply place a second order. Once we receive your return, we'll credit your account.

English