Thank you for visiting burgundyassemblage.com. Burgundy Assemblage llc. (“burgundy assemblage,” “BA,” “we,” “our” or "us"), is committed to protecting the privacy interests of our customers. We are highly sensitive in maintaining the trust of our customers and we provide this policy so that you are able to understand what personally identifiable or personal information we may collect from you when you visit burgundyassemblage.com, how we use such information, and the choices you have with respect to our use of this information.
Through burgundyassemblage.com, we collect only Personal Data you voluntarily choose to share with us. We primarily collect certain personal information to provide the best possible level of customer service. It enables us to deliver service announcements, special offers, personalized user access and improved features. Personal Data and Demographic Data That You Provide Through the Site: We collect personally identifiable data, such as your name, email address, phone number and credit card information (collectively, “Personal Data”) from you when you voluntarily provide such information, such as when you contact us with inquiries, register for access to the Burgundy Assemblage Services or use certain BA Services, such as adding comments, tasks and conversations. We may also collect and store demographic or other data, such as gender, zip code, occupation and interests or similar information, but only when you voluntarily provide that information to us.
USES OF INFORMATION
We use your personal information that we collect to help us learn more about your shopping preferences and to provide you with the best possible products and services. In providing the best possible service and products, we may share your personal information with third parties that provide support services to us or that help us market our products and services. Third-parties, who provide services on our behalf, are contractually prohibited from using your information in any manner other than helping us to provide you with products and services available from Burgundy Assemblage. We may share your personal information if necessary, in our good faith judgment, to comply with laws, regulations, government requests, orders, valid subpoenas or to protect the rights of Burgundy Assemblage or others.
Protecting your security on burgundyassemblage.com is very important to us. In our checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us as described in the section entitled, “CONTACT INFORMATION” below.
When you register your e-mail address with us, you may receive promotional e-mails and newsletters with information about Burgundy Assemblage new products, events, and special offers. You can choose not to receive these announcements at any time by opting out of delivery. To opt out of delivery, check the bottom of any e-mail for instructions on how to edit your e-mail preferences or to completely unsubscribe from all publications.
UPDATES AND CHANGES
Burgundy Assemblage reserves the right at any time and without notice to change this Policy simply by posting such changes on this page. Any such change will be effective immediately upon posting. Your continued use of our Website or Services signifies your acceptance of any such changes or revisions. For this reason, please visit this page on a regular basis to ensure that you are familiar with the most recent version of this Privacy and the Terms. Please note that the use of information that we gather is subject to the Privacy in effect at the time of use.
Burgundy Assemblage does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. If think that a child under the age of 13 has provided Personal Data to Burgundy Assemblage, please contact us, and we will endeavor to delete that information from our databases.
The Services are provided, supported and hosted in the United States. Use of the Services is governed by United States law. If you are using the Services from outside of the United States, please be aware that any information we collect under this Policy may be transferred to, stored and processed in the United States. The data protection and other laws of the United States are not always as comprehensive as those in other countries. By using the Services, you consent to your information being transferred to our facilities.
CALIFORNIA PRIVACY RIGHTS
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To make a request, please send an e-mail with "California Privacy Rights" in the heading to email@example.com
Write to us if you have any questions or comments about this Privacy:
Burgundy Assemblage LLC, Legal Department
P.O. Box 2427, New York NY 10021 USA
Last updated February 02, 2022
FREQUENTLY ASKED QUESTIONS
If you can’t find the answer to the question you’re looking for on
this page, you’re able to contact the Customer Service team directly at firstname.lastname@example.org
As soon as our team have dispatched your order from our warehouse, you’ll be emailed a tracking number for your delivery.
Most major credit cards (Visa, MasterCard, American Express) PayPal, Apple & Google Pay
Please note that because of Covid-19 situation we reverted our shipping locations. instead of shipping from NYC, we ship from Shanghai and Taipei studios. So if you have a shipping address that is outside of the those locations the import duties and taxes may be applied by your local authority.
You can contact us at email@example.com to check if changes can still be made to your order. This is possible only if the package is still in our hands. If the package has been picked up, it is not possible to make any changes.
Orders with a total value above 250 USD will be shipped free. If your order value is less than this amount, the shipping cost will be calculated at checkout. Please note that free shipping doesn't apply to sale items, special editions, collaboration and preorder products. For more information, please refer to our shipping page
We ship from multiple locations. NYC, Shanghai & Taipei. depends on the order origin and the availability of the products. For this reason, orders with multiple items may be “split,” i.e., shipped from more than one location. In this instance, your shipment confirmation e-mail will contain two tracking numbers.
From time to time, we offer free shipping promotions. To receive email updates about our upcoming promotions, sign up to our mailing list. Please note that free shipping will be applied to your order on the payment page.
In this case. Please don't hesitate to contact us immediately and we will assist you in updating the address.
We want you to love your product. If for some reason you don't love it, don't worry, most items may be returned within 30 days of receipt. Please make sure your items are returned new, unused and with all Burgundy Assemblage tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer. Please note that the original shipping fees are not refundable. Questions? Drop us an email at firstname.lastname@example.org . For more information, please visit the returns page of the website.
Please visit the returns page of the website for full instructions on
how to return a product.
In order to serve you most efficiently, we do not offer merchandise exchanges. We recommend that you simply place a second order. Once we receive your return, we'll credit your account.