RETURNS

RETURNS

We want to ensure that you are completely satisfied with your purchase. You may return your order for a refund. Burgundy Assemblage accepts online returns of unused, unworn/unwashed merchandise with original tags attached. Just make sure you request your return authorization number within 30 days of receiving your order. Please note that all refunds will be applied to the original payment method. If you return a package that does not meet this criteria, it will be denied. All denied returns will not receive a refund and will be forfeited. Please contact concierge@burgundyassemblage.com to obtain a return authorization number.

INTERNATIONAL RETURNS

International purchases are FINAL SALE. Unfortunately, we cannot honor return requests on international orders at this time.

RETURN NOTIFICATIONS

Once we receive your return package, you will be sent an email notifying you of your return. Please note; that this email will be sent to the email address as provided on your original order.Your return credit will be placed on the original form of payment and will appear on your next statement (generally 10-14 days depending on your bank).

All items are quality controlled and checked for any faults before they are shipped to customers. Should you receive an item that is not in perfect condition please contact us immediately.

 

Last updated July 13, 2021